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General information
· Hannu Pro online is B2B service
· All prices for goods and services are shown in EUR excluding VAT
· Customers form Latvia note that 21% VAT will be added in you invoice to the order total
· International customers without valid VAT number note that 21% VAT will be added in your invoice to the
  order total - this is in compliance with the VAT law - European Council directive 2006/112/EK Article 19 (1)
· Delivery costs are not included in the shown prices unless specified so
· For estimated delivery time, please, contact our product manager
· We reserve rights to change prices without notice
· Prices for many products can be negotiated, please, contact our product manager for the best deal
· We can help to find products or their competitive substitutes not shown in online pricelists
· Online product illustrations and descriptions are for informative purpose only

How to order
· Choose the desired product and add it to cart
· Check contents of your virtual cart and make corrections if required
· If you are registered user, please fill your account login fields, otherwise fill all other fields
· Indicate preferred delivery method
· Confirm your order and you will receive automated order confirmation with the registration number
· Our manager will contact you if necessary and prepare payment order
· After you receive payment order you must make payment in indicated time frame
· Afrer we receive payment, depending on delivery method, our logistics department will ship the goods or you receive notice that goods are available at one of our offices

Hannu Pro data protection policy
· Hannu Pro as data processor and controller respects your privacy and may use your personal data strictly according to EU regulations and local laws, including for marketing and pre sales purposes, as well as for enforcement of contractual obligations. The data may include Name, Surname; email; contact phone number; address; delivery address; company name; position; as well as other data when defined in EU regulations and local laws. Hannu Pro is not obliged to store your personal data when this is not mandatory according to EU regulations and local laws.