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General information
· Hannu Pro online is B2B service
· All prices for goods and services are shown in EUR excluding VAT
· Customers form Latvia note that 21% VAT will be added in you invoice to the order total
· International customers without valid VAT number note that 21% VAT will be added in your invoice to the
  order total - this is in compliance with the VAT law - European Council directive 2006/112/EK Article 19 (1)
· Delivery costs are not included in the shown prices unless specified so
· For estimated delivery time, please, contact our product manager
· We reserve rights to change prices without notice
· Prices for many products can be negotiated, please, contact our product manager for the best deal
· We can help to find products or their competitive substitutes not shown in online pricelists
· Online product illustrations and descriptions are for informative purpose only

How to order
· Choose the desired product and add it to cart
· Check contents of your virtual cart and make corrections if required
· If you are registered user, please fill your account login fields, otherwise fill all other fields
· Indicate preferred delivery method
· Confirm your order and you will receive automated order confirmation with the registration number
· Our manager will contact you if necessary and prepare payment order
· After you receive payment order you must make payment in indicated time frame
· Afrer we receive payment, depending on delivery method, our logistics department will ship the goods or you receive notice that goods are available at one of our offices

· Our confidentiality policy complies with the laws of Republic of Latvia